
Perhaps for many people, the very mention of a collection agent evokes dread. It conjures up imaginary scenes in which you're the victim of a confrontational beleaguering.
I, too, held the stereotype.
But I was pleasantly surprised when I met Pete Roth, president of CST Co. Inc. He welcomed me to his office with a warm smile and a hearty handshake. He exudes the congeniality you might expect from a doctor or a minister.
The commercial collection agency is featured in the Snapshot in Business First's…
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