Huwebes, Disyembre 31, 2015

DBJ's Year in Review: Americans hate their TV providers — and a couple airlines, too, report finds

Cable, phone and Internet providers are among the most disliked companies by customers, with Comcast being tied for second-to-last among all major companies for consumer satisfaction. That's according to the American Consumer Satisfaction Index (ACSI) year-end report, which analyzed how customers rated industries and companies from the fourth quarter of 2014 to the end of Q3 2015. The report surveys roughly 70,000 customers, and then assigns industries and companies a score of between 1 to 100. Philadelphia-based…

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